Welcome to Exotica Vacations. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any booking or inquiry.
1. General
- All travel bookings made through Exotica Vacations are subject to availability and confirmation.
- We reserve the right to modify or withdraw any service at our discretion without prior notice.
2. Booking & Payments
- Bookings are confirmed only upon receipt of a specified advance payment.
- Full payment must be made before the due date mentioned in your invoice/quotation.
- Prices are subject to change based on currency fluctuations, supplier updates, and seasonal variations.
3. Cancellations & Refunds
- Cancellation policies vary by package and are governed by our suppliers (airlines, hotels, etc.).
- Exotica Vacations may levy a service fee in addition to supplier charges.
- Refunds, if applicable, will be processed within 7–14 business days after deduction of applicable charges (may vary).
4. Amendments
- Any changes to confirmed bookings (dates, names, itineraries) are subject to availability and amendment fees.
- Some services may be non-changeable or non-refundable.
5. Travel Documents
- It is the client’s responsibility to ensure they have valid passports, visas, travel insurance, and any other necessary documentation.
- Exotica Vacations will not be held responsible for any denial of boarding or entry due to incomplete documentation.
6. Travel Insurance
- We strongly recommend purchasing travel insurance to cover medical emergencies, trip cancellations, or unforeseen events.
- Travel insurance is not included in the package unless explicitly stated.
7. Force Majeure
- We shall not be liable for any delay or failure in performance due to events beyond our control, including natural disasters, strikes, wars, government actions, or pandemics.
8. Limitation of Liability
- Exotica Vacations acts as a travel facilitator and does not own or operate airlines, hotels, or transport services.
- We are not liable for any direct or indirect losses arising from service failure by third-party providers.
9. Privacy Policy
- We respect your privacy. Any information you share with us is handled in accordance with our Privacy Policy.